We're different. Here's why.
People make all the difference. The expert team at Wicked Servers is made up of individuals with the highest levels of integrity and professionalism. Our service is what sets us apart and it's our people that makes our service great.
Wicked Servers provides managed services, high performance infrastructure and custom solutions to individuals and businesses in a range of industries. Our customers range from financial institutions, to advertising platform operators, to hosting providers, to telecom companies. We're also trusted by educational institutions and government agencies to keep their data on-line and available.
YEARS OF SERVICE
Some company values
We're not your normal IT services company. We do not believe in blindly following trends or doing what everyone else does because it's the style of the moment. Wicked Servers looks at the long game. We are a provider of managed IT solutions and data center services. We are committed to providing the finest services both today and far into the future. We are wholly committed to the success of our customers and will do whatever it takes to make sure that you have exactly what you want, when you want it. We are at your service.
At Wicked Servers, we believe that nothing is more important than the interaction between our customers and our team. We don't want to just get a sale, we want to build a relationship. The long term success of Wicked Servers is entirely dependent upon the success of our customers. It's you, the customer who keeps us in business. We know that, and it is our goal to do whatever we can to help you succeed.
Wicked Servers provides services that are different, innovative, and responsive. How do we do it? Simple. Our team has been in this industry for many years. We know what works, what doesn't work, and more importantly we know why things work. We provide everything you need for success by maintaining a round the clock staff of experts, providing state-of-the-art, secure facilities, and expert training for everyone on our team. Our team is never content and always striving to do better, for you.
Anyone can provide a server or IT solutions. It takes vision, dedication, and respect to make those services the best they can be. You want to provide the best services to your customers and we take great lengths to ensure that our team provides you with the best services available. We understand that there is a great deal of choice in this industry. We also have the utmost respect for the fact that you chose our services. You made a choice, you put your faith in our expertise, it's up to us to make sure that you are delighted with our services no matter what.
I've been with Wicked Servers using their dedicated servers and their server management solution and have NEVER had a bit of trouble with them. Support is always quick to respond if I ever need them. They've been very accomidating, provide recommendations, and have kept my servers and sites up flawlessly over the years. I highly recommend them!
We are using WS for about 6 to 7 years now. Marko and his people are terrific to work with, always willing to help, especially Emile, really appreciate his guidance with our internal infrastructure. We know he does not have to assist us with that so his advice is invaluable. Look forward to many more years of growing with WS
We've been using Wicked Servers for almost 3 years. They are not inexpensive, however we've only experienced excellent performance, great uptime and stellar support. Not everything is perfect, but when we have an issue they are very quick to respond and fix it. Thank you Wicked Servers!"
What sets Wicked Servers apart from their competitors is their support. Every representative I've spoken to is smart and knowledgeable. What I love about them is they're all straight shooters. There's never any BS with them. The 24/7 support with insanely fast response times is second to none. I would recommend Wicked Servers to anyone looking to host somewhere, from small business shared hosting, to corporate enterprise level environments. They're simply incredible.
As an e-commerce developer, I need a solid, reliable company to recommend to my clients, as well as my own hosting needs. I've been with Wicked Servers both for my own sites and my clients' sites now for over 5 years, and I wouldn't recommend anyone else. Their support is second to none, and there have only been a few server issues in the entire time I've been with them. They were all handled quickly and communicated effectively throughout the process. In short, there is no better host in the business, both for reliability and customer service.
A few years ago, I switched to Wicked Servers after a bad experience with another server management company. In a few words, I can't really express the unbelievable differences in service, but let me try by using my latest ticket as an example. It's Thanksgiving morning and I sent in a ticket about a new permissions issue. Wicked Servers is looking at the ticket in 2 minutes and resolves in another few minutes. No back and forth, no time difference problems, no trouble understanding the issue, you tell them your problem and it gets fixed quickly, efficiently, anytime, and in my case every single time.
Wicked Servers have provided an impressive level of service over many years and I would not hesitate to recommend them. I especially appreciate the quick response times and friendly staff, who are always happy to answer questions.
Even reading a bunch of positive reviews about Wicked Servers you always skeptical about the real service you can actually get from any entity, but it's not the case with this company. Ryan, the guy who set my server up, demonstrates the highest level of professionalism, knowledge and patientce to all my requests. Go Wicked Servers Go!!!
After a sudden hw failure we needed help migrating to a new server and couldn't do this ourselves. Wicked Servers smoothly helped us migrate from the almost dead server and got all the sites up and running on the new server. They respond to tickets lightning fast.
Exploring the Wicked Servers Mission Statement
We are an infrastructure and technology enabler dedicated to providing exceptional customer service. We provide reliable and innovative solutions that our Customers trust, our Partners promote, our Employees believe in, and our Investors value.
Our commitment to maintaining a state-of-the-art core network is foundational to the Wicked Servers mission. We are dedicated to advanced data center facilities and will continue to invest in data center capabilities.
"Above and beyond" service means taking exceptional care of our customers, and this is how we differentiate ourselves. We strive continually to provide the best experience for our customers.
We are considered a trusted technology provider by our customers, who view us as a key team member. It is our goal to proactively address customer needs and exceed customer expectations.
OUR EMPLOYEE VALUES
It is Wicked Servers's mission to deliver excellence in all levels of services to our clients through the innovative use of global technology
Take responsibility for your decisions and actions; when mistakes are made, acknowledge and learn from them.
Practice honesty and integrity in your roles by displaying professionalism through your actions, while inspiring others to do the same.
Make intelligent decisions from the beginning and emphasize the quality of work versus the quantity.
Think differently, be creative, take risks, and challenge yourself to develop cutting edge solutions.