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If you received a message about a MaxMind error / Blocked order, it means your order was deemed fraudulent or potentially high risk by our security module. This can happen for varying reasons like...

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Adding funds to your account is very simple. Just click the link below and login. Then select the amount you want to add to your funds, you will then be linked to either Paypal, Credit Cards or...

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You are NOT in any contract with Wicked Servers. The only agreement that you make is that you agree to our terms of service (i.e. our policies).You can cancel your product at any time, either...

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If you would like to change billing cycles (for example, from monthly to semiannual), please contact our billing department.

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Cancellation Time In order for you to not lose your server due to non-payment, we require 1 week notice in advance if you are not taking your server for the next month. If we do not receive notice...

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We support billing and product sales in the following currencies: SEK (default currency) NOK EUR GBP USD All proforma invoices and product listings are available in...

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No, the service will run until the delivery date, and not just the due date. So if you ordered 7th of January, and service was delivered 10th of January and you canceled 2nd of July, the service...

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No, we do not. We use Skrill, Stripe and PayPal for credit card payments so we do not store any such details. You are secure with these service providers as they are one of the biggest online...

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To cancel your account you need to login to your client area, Select "Services / My Services" Then choose which package you want to cancel and click on the icon to the right of your products...

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If you created a payment subscription or automated regular payments with a payment gateway (e.g. paypal subscription) you must make sure you cancel this. It is your responsibility to cancel any...

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How to get Started with Bitcoin At Wicked Servers we love bitcoin! We think bitcoin and other virtual based currencies will be a major player in the international market further down the road....

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No, we did not charge you. You have an active Paypal subscription still effective that you forgot to cancel, which you may cancel from Paypal website.

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Yes, absolutely.Both options are presented in payment page and you are free to choose between subscription and one-time payment.  If you are currently on subscription and wish to instead pay...

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This can happen if you paid and invoice twice, like for example once manually and once automatically via a subscription you chose to start with PayPal on a previous invoice.  If you choose the...

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All the prices on the site are on a per month basis unless stated otherwise. At the end of each month/period of billing we will send you an invoice, usually 7 days before the due date, due date...

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If your order has been processed and is displaying as ACTIVE then you will have been sent emails with your products logins.   If you cannot see our emails on your email provider or in email client...

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You will receive a PDF invoice along with your invoice payment confirmation email. This PDF invoice includes your customer data, products that were paid for, payment methods, tax rates and amounts,...

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Wicked Servers Payment Options accepts several different payment methods so we may give all of our clients worldwide the ability to purchase our services. PayPal Payments PayPal is the faster,...

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Once we receive your payment, you will be sent out an email entitled Invoice Payment Confirmation, which will serve as your official receipt of the payment. The confirmation email includes the...

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From the moment you enter our website, all the information transmitted between your computer and our server is secured using 256bit SSL cryptography. The information you supply during the ordering...

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7 and 3 days before your renewal due time, you will receive an email informing you that your service is coming up for renewal. The renewed service starts counting from the invoice due time, and not...

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All invoices are generated by the billing system 7 days before their due date, you will also receive a payment reminder 3 days before the invoice is due.Please note that if you have an active...

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To access all of your invoices, login to the client portal and click the My Invoices link. There you can find all of the invoices linked to your account and their statuses.

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We regret to say it is not possible. If you use immediate cancellation the service you want to close will be switched off within 24 hours and data wiped but no refund will be given for the time not...

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Except, we cannot and do not charge anyone automatically or without authorization. All transactions are authorized by you as a customer, either as one time payment or as a subscription via your...

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In most cases this will mean that we have temporarily stopped your service because of overdue payment. Just pay outstanding invoice and services will be manually restarted usually within 1-24 hours.

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