Refund Policy

We are confident that we will be able to satisfy your needs with our services and products.
At this time, Wicked Servers does not offer a refund-based Money Back Guarantee (MBG) of any kind. As a customer you are responsible for understanding this upon purchasing any item at our site. Please note that If a chargeback/dispute is opened from the payment processor's side, your service would be immediately suspended or terminated and a charge of 25 would be levied to unsuspend it.

You agree to a month to month term for the Services unless otherwise agreed to in writing. The month to month term for services is automatically renewed each month unless either party notifies the other in writing of its desire that the Agreement not be renewed, no later than one (7) days before the next upcoming anniversary date for billing. You may cancel Your account by terminating this Agreement in this manner by contacting the Wicked Servers billing department.

Wicked Servers may terminate this Agreement effective immediately and without notice upon any breach by You of any of the terms of this Agreement. In such event, Wicked Servers shall have no obligation to refund any fees paid in advance by You.

To submit a cancellation request please read the guide here We may contact you to confirm the cancellation and verify that you are authorized under your account to cancel it. Then, we will immediately suspend billing and cancel the service. We are not able to provide scheduled cancellations and all cancellations are effective immediately. Regarding mid-month or mid-period cancellations, Wicked Servers will not issue pro-rated refunds for cancellations received in the middle of a payment cycle. No refunds are given for excessive payments, ie. duplicate payment of already paid invoice. This "excessive payment" is automatically added as credit you can use for future any invoice. Credit is no longer automatically applied to newly generated invoices - you will need to manually apply credits to invoice. To do this open your invoice and use "apply credits" option. This policy is also applied on subscription payments.

Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

Wicked Servers reserves the right to change their Refund Policy anytime without prior notice.


Read Our Terms Of Services