Please read these terms and conditions carefully before you sign up for any of our service. By signing up for any of our service you expressly imply that you are bound by the terms listed below.
All shared hosting clients can get a pro-rata refund (you only pay for the time/resources you used) during the first 48 hours of service. After this window refunds are not possible. To request a refund open up a private ticket. We appreciate it if you would also state the reason for your refund because this feedback can be very valuable to further improve our services.
We will not refund or credit under the following circumstances:
Changing your mind
Geo-location or mistake in location
We reserves the right to deny a refund request or provide a partial refund
Failing to ask a question on the nature of our services, or a particular spec or configuration
There are no refunds on domain name registrations, dedicated servers, colocation services, service addons, software licenses, administrative fees, support or install fees
We will not refund accounts that do not cancel before their next due date. Meaning, while canceling, your last payment made prior to canceling will not be refunded. Client may request a cancellation date that matches the service end date
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us
Additional/Advance/Credit funds payment made by the client for future months do not include in refund policy, it can only be used for purchasing new services or paying any existing/upcoming invoices at our website.
Account renewals and recurring payments are non-refundable
Account termination or suspension due to non-following of our Terms of Service
Account termination or suspension due to any kind of illegal activity
Service termination or suspension due to non-payment, or late payment of any services, licenses, or add-ons attached to said services
We reserve the right to refuse a refund for users who keep opening new accounts and then requesting a refund
All overcharge or billing disputes must be reported within 30 days of the time the dispute occurred. You can NOT open any dispute to PayPal, your card issuer or any other third party. If you do so, your account will be terminated immediately. Your Refund request will be canceled and No refund will be provided
If you don't agree with the above rules, please DO NOT place order